Our busy dental offices in Downtown Brooklyn are seeking an experienced front desk professional to join our team full-time. We are looking for someone who helps keep the schedule full, the day running smoothly, and each patient interaction positive from start to finish.
This role is an important part of keeping the office organized and on track each day. The right candidate should be comfortable managing calls, confirming appointments, collecting and accurately recording payments, and helping maintain strong communication between the front and back of the office so the schedule flows efficiently and patients are well cared for throughout the day.
Responsibilities:
· Answer phone calls professionally and courteously
· Confirm patient appointments
· Collect and accurately record patient payments
· Help keep the schedule organized and running smoothly throughout the day
· Maintain clear communication between the front and back office to support a coordinated workflow
· Contribute to a positive patient experience from first contact through checkout
Requirements:
· 2–5 years of dental front desk experience
· Familiarity with Open Dental
· Strong attention to detail and accuracy
· Strong communication and organizational skills
· Ability to work efficiently in a fast-paced office environment
We are looking for someone who works well with the team, communicates clearly, and takes pride in helping the office run smoothly while maintaining a welcoming and professional experience for patients.
Competitive pay based on experience, plus percentage bonus.