We are seeking a motivated and detail-oriented Patient Coordinator to join our growing general dental practice. This position is perfect for someone with prior dental office experience who thrives in a patient-focused environment.
Key Responsibilities
● Greet and welcome patients warmly with a smile, must have excellent communication skills
● Present treatment plans to patients with clarity and confidence
● Review financial options, including in-office preventive plan and third-party financing
● Verify and check dental insurance benefits and eligibility
● Submit claims, post payments and follow up on outstanding claims
● Effectively schedule patients to ensure productivity and patient flow
● Answer and manage incoming phone calls with professionalism and courtesy
● Follow up on unscheduled treatment and past due dental recalls
Qualifications
● Minimum of 2 years of prior dental office experience required
● Knowledge of dental insurance and the ability to discuss financial arrangements confidently
● Experience with Dentrix or a similar software is a plus (training will be available for the right candidate)
● Strong customer service skills with a warm, professional demeanor
● Excellent attention to detail and organizational skills
● Ability to multitask and adapt to new systems and processes
● Be part of a welcoming and supportive team environment
● Opportunity for professional growth and training
● Play a key role in helping our practice reach the next level of success