Dental Office Manager in Pensacola, FL, US - Coastal Cosmetic & Family Dentistry | Job Detail

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Dental Office Manager
Coastal Cosmetic & Family Dentistry - Pensacola, FL, US
Salary: $52,000-$74,400/year
Job type: Full Time
Resume required: Yes
Posted date: 2026-06-10

Full job description:

COASTAL COSMETIC & FAMILY DENTISTRY
Office Manager / Practice Administrator

Who We Are

Coastal Cosmetic & Family Dentistry has proudly served the Pensacola community under the leadership of Drs. Hebert and Rolfe. As a patient-centered private practice, we are known for delivering exceptional care in a professional, organized, and welcoming environment. As we continue to grow, we are seeking an experienced Office Manager to strengthen our leadership team.

The Opportunity

This is a key operational leadership role responsible for office performance, team accountability, systems management, financial outcomes, and the overall patient experience.

We are looking for a strong leader who thrives in structured environments, holds high standards, and knows how to achieve results through effective team leadership.

Key Responsibilities

Office Leadership

  • Lead and manage the team with clarity, accountability, and professionalism.
  • Establish role expectations and ensure performance standards are met.
  • Address performance concerns promptly and constructively.
  • Foster a culture of ownership, accountability, and continuous improvement.

Patient Experience

  • Ensure every patient interaction reflects our commitment to exceptional care.
  • Monitor patient flow and improve operational efficiency.
  • Resolve concerns with professionalism and empathy.
  • Guide patients through treatment planning, financial options, financing, and phased care solutions.

Performance & KPI Management

  • Track and report key practice metrics, including production, collections, collection rate, accounts receivable and aging, hygiene reappointment rates, schedule utilization, and case acceptance.
  • Provide data-driven insights and recommendations to support decision-making.
  • Ensure reporting accuracy and operational accountability.

Systems & Operations

  • Maintain and improve front-office systems and workflows.
  • Identify inefficiencies and implement practical solutions.
  • Document processes and ensure team training and consistency.

HR & Team Development

  • Support hiring, onboarding, and training initiatives.
  • Assist in identifying and developing strong team members.
  • Maintain a collaborative, professional workplace with clear expectations.

Practice Growth

  • Partner with the doctors to achieve growth goals.
  • Drive improvements in production, efficiency, patient conversion, and overall practice performance.
  • Connect daily operations with long-term business success.

Qualifications

  • Minimum 3 years of experience managing or leading a dental practice.
  • Strong understanding of dental insurance, billing, collections, and financial coordination.
  • Experience monitoring and acting on practice performance metrics.
  • Proficiency with dental practice management software.
  • Strong leadership, communication, and organizational skills.
  • Direct, professional, and consistent management style.
  • Commitment to accountability, high standards, and team success.

Compensation & Benefits

  • Competitive salary based on experience.
  • Performance-based bonus opportunities tied to practice goals and metrics.
  • Paid time off.
  • Paid Holidays.
  • Professional development support.

Compensation details will be discussed during the interview process.

How to Apply

Submit your resume and a brief cover letter outlining:

  • Your experience in management.
  • Your approach to team accountability and leadership.
  • Your experience with production, collections, and practice performance metrics.
  • Why you would be a good fit for our team and who has had the most influence in your life up until now

Applications are reviewed on a rolling basis, and we will move quickly for the right candidate.

Apply at: pensacoladentistry.com or respond directly through this application.

Benefits:

    Dental, PTO, Bonuses

Compensation:

  • $52,000-$74,400/year


Job reference: 928194