Dental Office Manager in Alexandria, VA, US - Old Town Smiles | Job Detail

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Dental Office Manager
Old Town Smiles - Alexandria, VA, US
Salary: $65,000-$75,000/year
Job type: Full Time
Resume required: Yes
Posted date: 2026-03-24

Full job description:

Experienced Dental Office Manager - Alexandria, VA!

We’re an upscale, privately owned, fee-for-service dental office that has been thriving for 30 years in Old Town, Alexandria, doing comprehensive dentistry. We’re looking for a Captain to steer our ship! If you are a highly motivated Dental Office Manager who has exceptional communication, organizational, and interpersonal skills— and the clinical knowledge to back it up — we want to hear from you. Come lead the exceptional team we've built, backed by over 400 five-star Google reviews. 

Schedule: Full-Time

  • Monday - Thursday (6:30am - 4:30pm), with select half-day Fridays (7am - 1pm) 

Compensation:

  • $65,000 - $75,000 (salary, not hourly), commensurate with experience, skill level, and unique expertise
  • Achievable bonuses available: team-wide and specific to Office Manager
  • Paid time off, wellness days, 6 paid federal holidays
  • Employee discount on dental work for self and immediate family
  • Complimentary garage parking, on-site gym, walking distance to multiple restaurants, Harris Teeter, Trader Joes, and more

What You'll Be Doing:

  • Lead and motivate the team while maintaining a positive, accountable office culture
  • Own the patient experience from first phone call to checkout
  • Work alongside and supervise front desk associates, and hold team members accountable to KPIs and schedule management
  • Manage and optimize the schedule to meet and exceed production goals
  • Reconcile practice financials, accounts receivable, and manage office budget
  • Oversee all steps of out-of-network insurance claim filing
  • Gather, evaluate, and report monthly metrics to Practice Owner and Director of Operations
  • Support marketing initiatives and new patient growth protocols
  • Maintain HIPAA, OSHA, and BLS compliance for the office and all team members
  • Actively participate in weekly business meetings with Practice Owner

What We’re Looking For:

Required

  • Previous experience successfully leading a dental practice, corporate or private
  • Dentrix proficiency; comfortable managing additional software and technology platforms
  • Extensive dental knowledge including fluency in dental terminology and the ability to answer basic clinical questions confidently
  • Strong out-of-network insurance background — patient reimbursement guidance, pre-authorizations, and OON billing
  • Excellent written and verbal communication skills — patient-facing and internal
  • Strong grasp of practice financials, KPIs, and Dentrix reporting
  • Sound judgment and decisive problem-solving, with the ability to act confidently on behalf of the practice without always escalating
  • Meticulous attention to detail, strong time management, unwavering commitment to punctuality
  • Stable employment history with strong references required

Strongly Preferred

  • Specialized skills in recruiting, interviewing, onboarding, and training new team members
  • Ability to guide, train, and motivate team members while delivering constructive feedback and reinforcing company culture

Benefits:

    Dental, PTO, Bonuses

Compensation:

  • $65,000-$75,000/year


Job reference: 924429