Salary:

$80,000-$100,000/year

Job type:

Full Time

Resume required:

Yes

Posted date:

2026-06-19

Full job description:

Dental Office Manager

Defined Growth Path to Regional Manager (3 Offices)  •  Rockledge, FL

Position	Dental Office Manager (with growth track to Regional Manager)
Location	Rockledge, Florida (on-site); regional role covers 3 offices
Employment type	Full-Time, exempt
Reports to	Owner / Doctor(s) / Director of Operations
Direct reports	Front office, clinical support staff, and (regional) office managers
Compensation	$80,000–$100,000 base + performance bonus; regional tier higher

Position Overview

We are seeking an experienced Dental Office Manager to lead daily operations of our Rockledge, FL practice. This is a high-impact leadership role with a clear, performance-based growth path to Regional Manager overseeing three dental offices.

You will start by owning the operational, financial, and team performance of a single location. As you demonstrate consistent results, you will take on multi-site responsibility — standardizing best practices, mentoring office managers, and driving growth across all three locations.

Core Responsibilities — Office Manager

Operations & Patient Experience

•     Oversee day-to-day operations of the practice, ensuring a smooth, efficient, and welcoming experience for every patient.

•     Manage scheduling and provider productivity to optimize chair time, reduce gaps, and minimize no-shows and cancellations.

•     Resolve patient concerns and escalations with professionalism, protecting the practice’s reputation and patient retention.

•     Ensure the office is clean, stocked, compliant, and audit-ready at all times.

Team Leadership & HR

•     Recruit, hire, onboard, train, and schedule front-office and clinical support staff.

•     Set performance expectations, conduct reviews, coach team members, and manage corrective action as needed.

•     Build a positive, accountable culture and lead regular team huddles and meetings.

•     Maintain accurate timekeeping, PTO, and payroll inputs in coordination with HR/payroll.

Financial & Revenue Cycle

•     Own location-level KPIs: production, collections, case acceptance, new-patient flow, and overhead.

•     Oversee billing, insurance verification, claims, AR follow-up, and patient payment/financing arrangements.

•     Manage budgets, supply/inventory ordering, and vendor relationships to control costs.

•     Prepare and review regular financial and operational reports for ownership.

Compliance & Administration

•     Ensure compliance with HIPAA, OSHA, CDC infection-control standards, and Florida Board of Dentistry rules.

•     Maintain staff licensure/certification tracking (radiography, BLS/CPR, EFDA) and continuing-education records.

•     Administer the practice-management software Dentrix and maintain data integrity.

•     Develop, document, and enforce office policies and standard operating procedures (SOPs).

Growth & Marketing

•     Drive new-patient growth in partnership with marketing; track sources, conversion, and reactivation.

•     Support treatment-plan presentation and case acceptance to grow production responsibly.

•     Identify operational improvements and implement systems that scale.

Growth Path: Office Manager to Regional Manager

This role is designed as a stepping stone. Advancement to Regional Manager is based on demonstrated, sustained performance — not tenure alone. A typical path:

Stage	Scope	Typical Milestones to Advance
Phase 1 — Office Manager	Lead the Rockledge office	Hit location KPIs (production, collections, retention); stable, high-performing team; clean compliance record — first 6–12 months depending on experience.
Phase 2 — Senior / Lead OM	Lead Rockledge + mentor a 2nd office	Standardize SOPs across two sites; train/onboard a new office manager; consistent KPI achievement — 12–24 months depending on experience.
Phase 3 — Regional Manager	Full P&L oversight + responsibility of 3 offices	Own multi-site budgets, hiring, and growth; deliver regional targets; build the management bench.

Added Responsibilities — Regional Manager (3 Offices)

•     Provide direct leadership and accountability for office managers and operations across all three locations.

•     Own regional P&L: consolidated production, collections, overhead, and profitability targets.

•     Standardize systems, SOPs, scheduling templates, and patient-experience standards across sites.

•     Travel regularly between the three offices to coach teams, audit operations, and ensure consistency.

•     Lead multi-site recruiting, onboarding, and management-bench development.

•     Roll out technology, marketing, and process initiatives across the region and measure adoption and results.

•     Report regional performance, forecasts, and improvement plans directly to ownership/leadership.

Qualifications

Required

•     3+ years of dental or healthcare office management experience with direct P&L / KPI accountability.

•     Proven team leadership: hiring, coaching, performance management, and culture-building.

•     Strong command of dental revenue cycle: insurance, billing, claims, AR, and case acceptance.

•     Proficiency with dental practice-management software Dentrix and reporting.

•     Working knowledge of HIPAA, OSHA, and Florida dental compliance requirements.

•     Excellent communication, organization, and problem-solving skills.

Preferred

•     Multi-site or regional management experience in a dental or healthcare setting.

•     Experience scaling SOPs, onboarding new locations, or supporting practice acquisitions/integrations.

•     Familiarity with dental marketing, treatment-plan presentation, and patient-financing programs.

•     Background as an EFDA, RDH, or clinical team member is a plus.

•     Bachelor’s degree in business, healthcare administration, or related field, or equivalent experience.

•     Bilingual (English/Spanish) a plus.

Requirements & Work Environment

•     Full-time, on-site at the Rockledge office; regional role requires reliable transportation and routine travel between 3 locations.

•     Valid driver’s license and clean driving record (for regional travel).

•     Ability to work in a fast-paced clinical office environment.

Compensation & Benefits

Competitive base salary with performance/production bonus, a defined pay increase upon promotion to Regional Manager, medical / dental / vision insurance, paid time off and holidays, 401(k) with employer match, continuing education and leadership-development support, and mileage/travel reimbursement for the regional role.

How to Apply

To apply, submit your resume and a brief note on your management experience and KPI results to [email protected]..

We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation:

• $80,000-$100,000/year

Job reference:

929070